Google app won't display search results

If you don't become search results in the Google app, y'all might demand to change some settings. You can resolve errors like:

  • "Unfortunately Google Search has stopped working."
  • "The request was not performed because there was no connectivity."

Follow these steps to try to resolve your problem.

Tip: Settings might vary by device.

Step 1: Try to fix your Internet connection

1. Make sure your device isn't in Airplane style

Airplane mode turns off Wi-Fi and mobile networks. If there's an aeroplane icon at the elevation of your screen, Airplane mode is on.

To turn off Airplane mode:

  1. Open up SettingsSettings.
  2. Under "Wireless & networks," tap More.
  3. Turn off Airplane mode.

To cheque if you become results, try your search once again.

two. Check your Wi-Fi connectedness

If you utilise Wi-Fi to connect to the Cyberspace, you might need to adjust your Wi-Fi settings.

To plough on Wi-Fi:

  1. Open Settings Settings​.
  2. Under "Wireless & networks," tap Wi-Fi.
  3. Plow on Wi-Fi.
  4. Cull a network and enter a password if asked.

A Wi-Fi icon should appear at the top of your screen. To check if you get results, endeavour your search once again.

If y'all don't get results, try these steps:

  • If the icon has a "?": Wi-Fi is turned on, but you aren't connected to a network. Follow the steps to turn on Wi-Fi and choose a network.
  • If the icon has a "!": You're connected to a network merely not to the Internet.
    • Brand sure you've chosen the right network.
    • If you're on a public network, you might need a password. In your browser, open up a webpage to get a sign-in screen.
    • If the modem is yours, restart it. If that doesn't work, contact your Internet provider.
  • If the icon is partially filled or blinks: You take a weak connection or your device is however trying to connect.
    • Make sure y'all've chosen the right network.
    • If you know where the router is, to get a stronger signal, motion closer to information technology.
    • If the router is yours, restart it.

If the Wi-Fi still doesn't piece of work, y'all might need to use a mobile data connectedness instead. Plow off Wi-Fi and try your search again.

3. Check your mobile data connection

When Wi-Fi isn't bachelor, yous tin can connect to the Internet with mobile information.

To bank check your mobile data connection: Open your browser and go to any webpage. If the page doesn't load, follow the steps below.

To turn on mobile data:

  1. Open SettingsSettings​.
  2. Under "Wireless & networks," tap Information usage.
  3. Turn on "Cellular information" or "Mobile data." If information technology was already on, plough information technology off and on again.

At the top of your screen, you should discover your signal strength and type of data connexion (like LTE). To check if you go results, try your search again.

If y'all don't get results or you go a no-signal icon, try these steps:

1. Go to an surface area with better coverage.

Some underground and rural locations don't accept connections. Try to connect in a dissimilar area.

2. Contact your mobile service provider

If your device often has problems with connections, contact your service provider.

Step 2: Try to set up the Google app

1. Restart the Google app

2. Restart your device

Restart your device and attempt your search once again.

3. Update the Google app

If you're able to connect to the Internet, update the Google app to the latest version.

To check if yous get results, effort your search again.

4. Clear your Google app enshroud

When you lot clear an app's cache, you delete data stored in a temporary surface area of the device's memory. This activity won't delete permanent files.

To articulate your Google app enshroud:

  1. Open up SettingsSettings​.
  2. Nether "Device," tap Apps or Application manager.
  3. Select Google App.
  4. Nether "Storage" or "Cache," tap Clear cache.

To cheque if you get results, try your search again.

5. Clear your Google app data

When you lot clear an app'due south data, yous permanently delete all of the app'due south data, including files and settings.

To clear your Google app data:

  1. Open SettingsSettings​.
  2. Under "Device," tap Apps or Application managing director.
  3. Select Google App.
  4. Nether "Storage," tap Manage infinite and thenClear Google search information.

To check if you get results, try your search once more.

Keep in heed that many issues resolve on their own. If y'all followed these steps and search results still don't show up, try again in a few hours.

Was this helpful?

How can we improve it?